IT Support Services

With High Touch’s support, your organization will experience high reliability and responsiveness. From consulting services to staff augmentation High Touch can provide as much support as needed. High Touch’s full-service IT support services combine the experience of Microsoft - certified and SonicWALL - certified network engineers and technicians with the latest system management software for 24x7x365 monitoring and threshold alarms. High Touch’s cost-effective service packages keep your organization’s applications and hardware up and running.  

Proactive Network Monitoring
High Touch offers proactive remote monitoring services, supporting the prevention of computer failure rather than a reactive approach to maintenance. By anticipating problems before they cause network downtime, High Touch’s Managed Services team catches problems before you are aware of them. 

VPN
High Touch implements support of your Virtual Private Network (VPN) through remote network access, which allows our technicians to resolve IT problems quickly and without compromising security. As a Microsoft Gold Certified Partner and SonicWALL Gold Medallion Partner, High Touch has access to a wide range of support tools, technical information and on-going training to keep your network secure and easily accessible. 

Technical Support
Based on a Managed Services model, High Touch offers several support options including unlimited technical support 24x7x365. For a monthly rate, High Touch’s Managed Services team will keep your system up and running, focusing on keeping your business secure and resolving problems before they can disrupt your daily functions.